Cookie Policy
This notice explains the cookies and similar technologies ReviewsReply uses, and why we use them.
Last updated: October 13, 2026. Notice version 3.
1. Who we are
ReviewsReply (“ReviewsReply,” “we,” “us,” or “our”) operates reviewsreply.com. For questions about this notice, email info@reviewsreply.com. ReviewsReply is not established in the European Union or the United Kingdom and has not appointed a representative there. You can still use the email above for a request.
Our Privacy Policy describes the rest of how we handle personal information. This page covers cookies, local storage, and session storage.
2. What these technologies are
A cookie is a small text file a site stores on your device. Local storage and session storage are similar: they keep information in your browser. Session storage lasts until the tab session ends. Local storage lasts until it is deleted. Some cookies are set by us. Others are set by a provider we use, either on our site or on that provider’s site.
3. Strictly necessary cookies
These cookies are required to run the site. They keep you signed in, protect the session, and remember the cookie choice you make here. They do not require a separate opt-in. Clerk sets __session when you sign in, sign up, or use the signed-in app. Clerk also sets __client_uat on visits across the site, including marketing pages, so the site can tell whether you are signed in. Marketing pages do not load the sign-in form.
Clerk may also set a long-lived __client cookie on its own authentication domain to renew your session, and, in local development only, __clerk_db_jwt. Those are strictly necessary. Clerk describes its cookies at clerk.com/docs/guides/how-clerk-works/cookies. A session lasts up to 7 days by default.
| Name | Provider | Purpose | Duration | Party | Status |
|---|---|---|---|---|---|
| rr_cookie_consent | ReviewsReply | Remembers that you accepted or rejected optional cookies, and which categories you allowed. | 180 days | First party | In use |
| __session | Clerk | Keeps you signed in. Holds a short-lived session token (about 60 seconds) that is refreshed while your session is active. | Session, up to 7 days by default | First party | In use |
| __client_uat | Clerk | Stores when your session was last updated so the site can tell whether you are signed in. Set on visits across the site, including marketing pages. | Session, up to 7 days by default | First party | In use |
4. Similar technologies we use now
These items are stored on your device for a feature you used. They are not sent to an advertising network.
| Name | Provider | Purpose | Duration | Party | Status |
|---|---|---|---|---|---|
| reviewsreply_preview_draft | ReviewsReply | Holds the preview draft you just generated so it can be shown after you continue. Stored in session storage, not a cookie. | Until the draft is opened or the tab session ends | First party | In use |
| reviewsreply_upgrade_intent | ReviewsReply | Remembers the plan you chose before sign-in. Stored in local storage and removed after it is read. | Until it is read after sign-in | First party | In use |
| reviewsreply_badge_prompt_dismissed | ReviewsReply | Remembers that you closed the website-badge prompt. Stored in local storage. | Until you clear site data | First party | In use |
5. Analytics
We do not set an analytics cookie. The Analytics category in cookie settings is off and cannot be turned on. Product analytics described in the Privacy Policy is sent from our servers when you use the product. It does not place a cookie in your browser. If we later add an analytics cookie, we will publish a new version of this notice and ask you again.
6. Cookies other sites set
When you pay, checkout happens on Stripe’s site. Stripe may set cookies on stripe.com and checkout.stripe.com. We do not embed Stripe’s payment form on our pages. Stripe’s cookie notice is at stripe.com/legal/cookies-policy.
7. Your choices
When you first visit, a notice explains that we use essential cookies. Choosing OK stores that you saw this notice. We do not use advertising or analytics cookies, so there is no optional category to turn on.
We store that choice in the rr_cookie_consent cookie for 180 days. After that, or if we publish a new version of this notice, we show it again. You can reopen settings at any time from the footer, the app menu, or the Cookies control on the sign-in and sign-up pages. .
You can also block or delete cookies in your browser. Blocking essential cookies can stop sign-in and other core features. Browser help pages explain how: Chrome, Safari, Firefox, and Edge.
8. California
We do not sell or share personal information, and we do not use advertising cookies.
9. Changes
We update the “Last updated” date and the notice version when this page changes. A new version clears the previous choice and shows the notice again, so a choice you made under an older version is not reused for a new purpose.
10. Contact
Cookie questions: info@reviewsreply.com.