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ReviewsReply is an AI-powered review response automation platform designed specifically for mobile app developers. It helps developers and app businesses automatically respond to reviews on Google Play Store and Apple App Store, improving user trust, boosting ratings, and saving valuable time through smart response templates.
Our AI-powered system analyzes incoming app reviews and categorizes them based on sentiment, content, and language. It then generates personalized responses using your pre-approved templates and rules. You can customize response tone, style, and triggers, ensuring each user feels heard while maintaining your brand voice.
Connecting your app store accounts is simple. For Google Play, you'll authorize through our secure Google API integration. For Apple App Store, you'll need to provide your App Store Connect API credentials. Our system guides you through each step of the connection process, and we use secure encryption to protect your credentials.
ReviewsReply offers comprehensive app review management including AI-powered response generation, sentiment analysis, custom response rules, scheduled replies, multilingual support, and performance analytics. You can manage multiple apps across both stores, create response templates, and track improvements in your app ratings over time.
Response rules let you create smart workflows that determine which reviews receive which type of response. You can set rules based on review rating, keywords, language, length, and more. For example, you might have different responses for 1-star vs. 5-star reviews, or special handling for bug reports and feature requests.
Yes, ReviewsReply works with both Google Play Store and Apple App Store. Our platform seamlessly integrates with both stores' APIs, allowing you to manage all your app reviews from a single dashboard regardless of platform.
We offer flexible subscription plans to suit different needs, from indie developers to large app publishers. Our plans vary by the number of apps you can connect, monthly review reply quota, and access to advanced features. All plans include our core AI response capabilities, and you can upgrade or downgrade at any time.
Absolutely! While our AI generates response suggestions, you have full control over what gets sent. You can operate in fully automatic mode, manual approval mode, or a hybrid approach. You can also create and save multiple templates for different types of reviews.
We take security seriously. All credentials are encrypted, and we use secure HTTPS connections for all communications with the app stores. We implement OAuth where available and never store sensitive passwords in plain text. You can revoke access at any time.
Yes, depending on your subscription plan, you can connect and manage multiple apps from a single ReviewsReply dashboard. Each app can have its own response templates, rules, and settings.
Responding to reviews has been proven to improve app ratings and user retention. When users receive thoughtful responses to their feedback, they often update their ratings and feel more connected to your app. Our system ensures you never miss an opportunity to engage with users and potentially turn negative experiences into positive ones.
Yes, ReviewsReply supports automated responses in multiple languages. Our AI can detect the language of the review and respond accordingly using your templates for that language. This allows you to provide localized support to your global user base without needing a multilingual support team.
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Improve your app ratings and user engagement with AI-powered review responses.